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CPR, and First Aid courses in Boston
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  • FAQ’s

    FREQUENTLY ASKED QUESTIONS:

    • Why do you need my email address?
    • Once I complete the OnLine Registration form am I all set?
    • May I bring someone to interpret/translate for me?
    • Do I need to pre-register?
    • How can  purchase a course manual?
    • May we bring our own one-way barrier (masks) to class?
    • What should we bring to class?
    • When will we get our cards?
    • I signed up and paid for a course months ago but could not attend; may I attend another course date?
    • Why was I asked to pay an additional $5.00 for a replacement card when you spelt my name wrong?
    • I lost my card, how can I get a replacement card?
    • I no longer need to take the course is it possible to receive a refund?
    • What happens if I am late for class?
    • Directions from the ‘T’ to Carney Hospital, 2100 Dorchester Ave, Dorchester, Ma.
    • What languages are your courses in?
    • What is the difference between the Basic Life Support Healthcare Provider CPR course and the Heartsaver AED CPR course?
    • What is the difference between CPR and First Aid?
    • Does CPR Boston offer CPR/First Aid combination courses?

    Why do you need my email address?

    Courses taken after Oct 2017 will be issues electronic cards (eCards).  The American Heart Association will send each student an email with the link to claim your certificate. This link will be available to you until your certificate expire 2 years from the date issued. PLEASE make sure when you sign in for the course that your email address is correct.

    Once I complete the OnLine Registration form am I all set?

    No, your submission for registration is not complete until your payment has been successfully processed; this process may take up to 48 hours.  You must also arrive at least 30 min’s early or you will risk losing your seat. You will NOT be allowed to enter if you are late.

    May I bring someone to interpret/translate for me?

    Yes, you may bring someone to help interpret/translate the English speaking course to your native language. We do have the CPR Exam in Spanish however you will need to request it.

    Do I need to pre-register?

       Yes, For all of our courses registration is required.  You may register on-line at www.cprboston.org. Course dates do fill up fast so pre-registration needs to be completed 2 days prior to the course date. If the course is full, we may have a standby list incase someone does not show however, you will have to wait until we make the decision to accept those on the standby list.

    How do I purchase a manual?

    Manuals are recommended for CPR and First Aid. For ACLS you will need a manual the first day of the course. To obtain your manual you should click on one of the links below.

    http://ebooks.heart.org/ for an eBook or go to the Distributors link below to purchase a paperback book

    http://www.heart.org/HEARTORG/CPRAndECC/FindaCourse/Distributors-BuyProducts/Distributors—Buy-Products_UCM_001366_SubHomePage.jsp

    May we bring our own one-way barrier (masks) to class?

    Yes, you may bring your own if you prefer. We will use a disposable barrier for training.

    What should we bring to class?

    Some optional items are:

    Bring something to write with, we can loan you a pen

    A pocket mask to practice with, but not necessary

    For ACLS you will need the latest ACLS student manual

    To purchase a student manual call Channing Bete@ 1800-611-0683 or check your local book store.

    Please try to remember our special drives for families and children in need. Non-perishable goods for our January thru July monthly food drive. We accept canned goods, pasta, rice, cereals, and other non-perishable good such as diapers, toothbrushes and other personal products. School supplies for the children Aug thru mid Oct and Oct – Dec an unwrapped toy for a child during the holidays. You may bring whatever you can at anytime we will not turn any of the items away.

    When will we get our cards?

    New Electronic cards you will be available starting in Oct 2017. We will provide your CPR certification electronically once you pass and your payment has been processed or your company listed on our prepaid list. You will receive an email from the American Heart Association within 48 hours. Following the instruction in the email to claim your card.

     

    If your company sent you and is paying for the course CPRBoston you will still receive your card electronically and your company will receive a list with a link to verify your certificate.

    I signed up and paid for a course months ago but could not attend; may I attend another course date?

    You may request to attend at another date via email. If you paid for a course and did not attend within 60 days from your original registration date you will not be refunded.

    Why was I asked to pay an additional $5.00 for a replacement card when CPRBoston spelt my name wrong?

    Prior to electronic cards: If you did not pre-register and at the time you signed in on the roster for the course you were instructed to print your name clearly so we can read it. If we have a problem reading your handwriting we will try to reach you with the information on the rosters. If we cannot reach you, we will send you the card as we interpret the spelling. If the spelling is incorrect we will replace that card for a $5.00 fee to cover the cost of the 2nd card. Please take the time to print your names so they can be read. Address labels can also be used in place of writing your name and address. We will also charge $5.00 if you cancel (not reschedule) your registration after your card was printed. If you typed your name incorrectly when you registered on-line you will also be charged $5 for a replacement card.

    New Electronic cards you will be able starting in October 2017. If your card shows a typo call CPRBoston and ask us to change the spelling of your name at no cost. Your certificate will be available to you electronically until it expires 2 years from your course date.

    I lost my card, how can I get a replacement card?

    Courses taken after Oct 2017 will be issues electronic cards (eCards).  The American Heart Association will send each student an email with the link to claim your certificate. This link will be available to you until your certificate expire 2 years from the date issued. PLEASE make sure when you sign in for the course that your email address is correct. You may obtain your card anytime you please via the link in the AHA email.

    All courses taken prior to Oct 2017: In order to receive a replacement, please send $5.00 per card (cash or money order) payable to CPRBoston.org. Sorry no personal checks.

    Send to: CPRBoston, PO Box 870110, Milton, Ma. 02187

    ***Please enclose your name, address, phone number and the date you attended the course.

    We will send you your replacement card within three days of receiving your note.

    I no longer need to take the course is it possible to receive a refund?

    You will need to send an email to Dennis@CPRBoston.org with the name on the credit card used, date and name of the person attending the course and reason for refund.

    Please note we cannot process refunds older than 30 days.

    What happens if I am late for class?

    CPRBoston does NOT have a grace period. Everyone should arrive at least 30 min’s prior to class starting to allow time to check-in. Once the course is full you will NOT be allowed to attend on that date.

    Directions from the ‘T’ to Carney Hospital, 2100 Dorchester Ave, Dorchester, Ma.

    Take the Red line to Ashmont Station. Exit left onto Dorchester Avenue. Walk four blocks and Carney Hospital is on the left.

    If you’d like detailed directions to Carney Hospital, from your own starting point, go to http://www.stewardhealth.org/Carney/Patient-and-Visitor-Information/Directions and follow the instructions.

    What languages are your courses in?

    All our courses are in English however you may bring an interpreter/translator.

    What is the difference between the Basic Life Support Healthcare Provider CPR course and the Heartsaver AED CPR course?

    Basic Life Support (BLS)  Provider Cardio-Pulmonary Resuscitation (CPR) covers the following:

    1. Includes one and two person CPR skills for adult, child and infant
    2. Foreign body airway maneuver, for conscious and unconscious adult, child, and infant
    3. Barrier devices and bag/mask/valve use
    4. Orientation to Automated External Defibrillator (AED)

    Heartsaver AED Cardio-Pulmonary Resuscitation (CPR) covers the following:

    1. Includes one person CPR skills for adult, child and infant
    2. Foreign body airway maneuver, for conscious and unconscious adult, child, and infant
    3. Orientation to Automated External Defibrillator (AED)

    What is the difference between CPR and First Aid?

    CPR  The Basic Life Support (BLS) Cardio Pulmonary Resuscitation (CPR) course covers adult, child and infant CPR, 2- person rescuer, bag-valve mask, barrier devices, choking and Automated External Defibrillation (AED). We also go over what to do if someone is having a stroke, heart attack, calling 911.

    First Aid training includes 4 parts.

    Part 1:First Aid Basics

    Rescuer Duties, Victim and Rescuer Safety, Phoning for Help, Finding the Problem, and What to do After an Emergency.

    Part 2: Medical Emergencies

    Breathing Problems, Choking, Allergic Reactions, Heart Attacks, Fainting, Diabetes and Low Blood Sugar, Stroke, Seizures, and Shock.

    Part 3: Injury Emergencies

    Bleeding you can see, Wounds, Bleeding you can’t see, Head, Neck, and Spine Injuries, Broken Bones and Sprains, Burns and Electrical Injuries,

    Part 4: Environmental Emergencies

    Bites and Stings, Heat-Related Injuries,  Cold-Related Injuries, and Poison Emergencies.

    Does CPR Boston offer CPR/First Aid combination courses?

    Not at this this time.